Accessibility Statement

Flora Health is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve these goals, including regularly reviewing our digital properties to identify and resolve potential barriers.

Measures to Support Accessibility

Flora Health is taking the following measures to support the accessibility of www.florahealth.com:

  • Conducting a comprehensive digital audit to identify accessibility gaps and compliance requirements.  
  • Actively working to remediate and fix identified issues across our digital storefront.
  • Integrating accessibility best practices into our ongoing web development and design workflows.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

www.florahealth.com is partially conformant with WCAG 2.2 Level AA. Partially conformant means that some parts of the content may not yet fully conform to the accessibility standards.

Feedback

We welcome your feedback on the accessibility of www.florahealth.com. Please let us know if you encounter accessibility barriers by emailing customerservice.ecom@florahealth.com or calling 1-800-498-3610.

Known Limitations

Despite our best efforts to ensure accessibility of www.florahealth.com, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for www.florahealth.com:

  1. Screen Reader Focus: Certain focusable elements inside aria-hidden containers may confuse screen reader users. We are actively restructuring these components.
  2. Color Contrast: Some text and background color combinations do not meet the 4.5:1 AA contrast ratio. We are updating our color palettes for better readability.
  3. Unique IDs: Some document elements contain non-unique id attributes. We are auditing our templates to ensure uniqueness.
  4. Interactive Roles & Focus: Certain widgets and sliders lack appropriate interactive roles or proper focus order. We are refining keyboard navigation pathways.
  5. Hyperlink Text: Certain icon links, quickview buttons, and product links lack descriptive text content. We are adding proper labels to these elements.
  6. Content Hierarchy: Some pages need adjustments to establish proper level-one headings and defined landmark regions. We are updating our page structures.

Compatibility with Browsers and Assistive Technology

www.florahealth.com is designed to be compatible with modern assistive technologies and web browsers. On mobile and desktop environments, our site works best with standard modern browsers (such as Chrome, Safari, Firefox, and Edge) alongside built-in screen readers and magnification tools.

Assessment Approach

Flora Health assesses the accessibility of www.florahealth.com through self-evaluations combined with automated and manual third-party platform audits (such as WCAG 2.2 evaluations) to identify and remediate digital friction points.

Last Updated 10/13/2026